Austspec Training and Development

In this era of Multinational and Global Finance and Banking, Employers and Employees alike need to be more and more finely attuned to the diverse Customer and Product base that is now an accepted part of Australian Business. As global and domestic business and banking become more complex, it is imperative for staff to evolve and adapt to the different requirements and perceptions expected.

Austspec Training and Development provides a tailored service to deliver a high-grade training and personal development regime to various levels of staff to enhance and strengthen personal goals and motivation, teamwork and risk management, both internal and external.

AustSpec Training and Development is a boutique Consultancy that recognizes the diverse and everchanging multi-lingual nature of Australian and International Business today. We are also cognizant of the evolving complexity and cross-cultural relationships that confront the modern Banking and Finance Industry employee.

We have a team of experienced trainers and facilitators that specialize in different areas of staff personal and business development and teamwork.

Training modules and courses cover soft skills and specific industry requirements within the Banking and Finance sector.

We have over 20 years of experience in the Financial Services Industry, are therefore well placed to provide Professional training and development services in short modules, or more long-term programmes.

There are numerous reasons why an organization should invest in learning and development. Some of these include:

• to improve business performance, productivity and efficiency – helping gain a competitive edge

• improvement in employees’ skills and knowledge for their current job role • increasing employees’ generic skills – i.e. employability skills or key competencies (e.g. team work, problem solving, communication)

• compliance with legal requirements

• organizational development – i.e. the fostering of shared attitudes and values, change management, etc.

• talent management and succession planning

• employee career development

• employee motivation.

It is important to identify the purpose of any learning and development initiative to the organization and the intended benefits of such an initiative.

We will assist the development of an organizational focus on learning and development It is critical for organizations to establish an organizational focus when setting goals for its learning and development activities. The learning and development objectives and strategies should link with the broader organizational objectives.

As part of our project support and management we work with organizations to ensure that appropriate needs analyses are undertaken to identify the learning and development needs of the organization, the business units/departments and individuals. These needs will be prioritized in terms of their potential impact on organizational effectiveness and profitability.

For an organization’s learning and development strategy and policies to be successful, they should be focused on helping the business to meet its objectives, and they should also reflect its mission, values and culture.

We have developed a range of training modules to accommodate most requirements of Banking and Financial Institutions in Australia, with an emphasis on Asian banks within Australia and the difference in both culture and business practices that they face. Courses and modules that we offer include:

Specialist Banking courses

- Training on governance and risk culture

- Senior Managers Accountability regime

- Risk, Conduct and culture

- AML/sanctions/CTF

- Whistleblowing

- Anti-Bribery and Corruption

- Cyber Risk and Fraud

- Work Health and Safety

- Risk Awareness

– Conduct and Culture

- Derivatives

- Securities - Bonds

- FX - Treasury dealer fundamentals / advanced

- Code of Ethics

- Financial Modelling

- Advanced excel

General Training and Soft skills

-10 Soft Skills You Need

- Administrative Office Procedures

- Administrative Support

- Adult Learning - Mental Skills

- Adult Learning - Physical Skills

- Anger Management

- Appreciative Inquiry

- Archiving and Records Management

- Assertiveness and Self-Confidence

- Attention Management

- Basic Bookkeeping

- Being A Likeable Boss

- Body Language Basics

- Budgets and Financial Reports

- Business Acumen

- Business Ethics

- Business Etiquette

- Business Succession Planning

- Business Writing

- Call Centre Training

- Change Management

- Civility in The Workplace

- Coaching and Mentoring

- Coaching Salespeople

- Collaborative Business Writing

- Communication Strategies

- Conducting Annual Employee Reviews

- Conflict Resolution

- Contact Centre Training

- Contract Management

- Creating a Great Webinar

- Creative Problem Solving

- Crisis Management

- Critical Thinking

- Customer Service

- Customer Support

- Cyber Security

- Delivering Constructive Criticism

- Developing a Lunch and Learn

- Developing Corporate Behaviour

- Developing Creativity

- Developing New Managers

- Digital Citizenship

- Emotional Intelligence

- Employee Motivation

- Employee Onboarding

- Employee Recognition

- Employee Recruitment

- Employee Termination Processes

- Entrepreneurship

- Event Planning

- Executive and Personal Assistants

- Facilitation Skills

- Generation Gaps

- Goal Setting and Getting Things Done

- Handling a Difficult Customer

- Health and Wellness at Work

- High Performance Teams Inside the Company

- High Performance Teams Remote Workforce

- Hiring Strategies

- Human Resource Management

- Improving Mindfulness

- Improving Self-Awareness

- In Person Sales

- Increasing Your Happiness

- Internet Marketing Fundamentals

- Interpersonal Skills

- Job Search Skills

- Knowledge Management

- Leadership and Influence

- Lean Process and Six Sigma

- Life Coaching Essentials

- Manager Management

- Managing Personal Finances

- Managing Workplace Anxiety

- Marketing Basics

- Measuring Results from Training

- Media and Public Relations

- Meeting Management

- Middle Manager

- Millennial Onboarding

- Learning Essentials

- Motivating Your Sales Team

- Multi-Level Marketing

- Negotiation Skills

- Networking Outside the Company

- Networking Within the Company

- Office Politics for Managers

- Organizational Skills

- Overcoming Sales Objections

- Performance Management

- Personal Branding

- Personal Productivity

- Presentation Skills

- Project Management

- Proposal Writing

- Prospecting and Lead Generation

- Public Speaking

- Risk Assessment and Management

- Safety in The Workplace

- Sales Fundamentals

- Self-Leadership

- Servant Leadership

- Social Intelligence

- Social Learning

- Social Media in The Workplace

- Social Media Marketing

- Stress Management

- Supervising Others

- Supply Chain Management

- Taking Initiative

- Talent Management

- Team Building ror Managers

- Team Building through Chemistry

- Teamwork and Team Building

- Telephone Etiquette

- Telework and Telecommuting

- The Cloud and Business

- Time Management

- Top 10 Sales Secrets

- Trade Show Staff Training

- Train-The-Trainer

- Universal Safety Practices

- Virtual Team Building and Management

- Women in Leadership

- Work-Life Balance

- Workplace Diversity

- Workplace Harassment

- Workplace Violence